loved a lot of this advice as team lead myself, especially the friction forecast. a main task for managers is to break the ice so the ships can pass. forecasting where the traps and obstacles are is important (and I could mix my metaphors a bit more but will stop here!)! carin
Written by Carin-Isabel Knoop (on Humans in the Digital Era)
Pragmatic optimist devoted to helping those who care for others at work and beyond. Advocate for compassionate leadership and inclusive and honest environments.